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Payment FAQ's
Frequently asked questions
We accept all major credit cards (American Express, MasterCard, Visa, Diners Club and JCB cards), debit cards issued by over 50 banks, and Internet Banking option with over 45 banks in India.
To pay using your credit/debit card at checkout, you will need your card number, expiry date and three-digit CVV number (found on the back of your card). After entering these details, you will be redirected to the bank's page for entering the online 3D Secure password.
Your online transaction on MyBlueflame is secure with the highest levels of transaction security currently available on the Internet. We use 256-bit encryption technology to protect your card information while securely transmitting it to the respective banks for payment processing. We do not store your information on our servers.
The 3D Secure password is implemented by VISA and MasterCard in partnership with card issuing banks under the "Verified by VISA" and "Mastercard SecureCode" services, respectively
The 3D Secure password adds an additional layer of security through identity verification for your online credit/debit card transactions. This password, which is created by you, is known only to you. This ensures that only you can use your card for online purchases
Sometimes due to a network lag at the payment gateway or banks end, your payment does not reach us immediately. If the amount has been debited from your account, you might need to wait for up to 3 working days for the payment to be confirmed to us by your bank. If the payment has not been debited from your account, please call us to cancel your pending order and complete the purchase of your chosen item.
Please call us if you have any questions related to payments pending verification and we will be happy to help.
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